
Global Vehicle Dispatch Management System Market Insights, Size, and Forecast By End User (Transportation Companies, Retailers, Manufacturers, Food Services), By Application (Logistics Management, Freight Management, Fleet Management, Route Optimization), By Features (Real-Time Tracking, Automated Dispatching, Reporting and Analytics, Customer Communication), By Deployment Type (On-Premise, Cloud-Based, Hybrid), By Region (North America, Europe, Asia-Pacific, Latin America, Middle East and Africa), Key Companies, Competitive Analysis, Trends, and Projections for 2026-2035
Key Market Insights
Global Vehicle Dispatch Management System Market is projected to grow from USD 12.8 Billion in 2025 to USD 34.6 Billion by 2035, reflecting a compound annual growth rate of 11.4% from 2026 through 2035. The Vehicle Dispatch Management System (VDMS) market encompasses software solutions designed to optimize and automate the dispatching and management of vehicles for various industries. These systems integrate functionalities such as real-time tracking, route optimization, driver management, order management, and reporting to enhance operational efficiency and reduce costs. The market is primarily driven by the increasing demand for efficient logistics and supply chain management across sectors, the proliferation of e-commerce necessitating faster and more reliable delivery services, and the growing adoption of fleet electrification requiring specialized management tools. Additionally, the need for enhanced customer satisfaction through timely deliveries and improved communication further propels market expansion. Key trends shaping the market include the integration of artificial intelligence and machine learning for predictive analytics and dynamic routing, the rising popularity of cloud based VDMS solutions for greater flexibility and scalability, and the increasing focus on last-mile delivery optimization. However, market growth faces restraints such as the high initial implementation costs for advanced VDMS, data security concerns associated with sensitive operational information, and the complexity of integrating new systems with legacy infrastructure.
Global Vehicle Dispatch Management System Market Value (USD Billion) Analysis, 2025-2035

2025 - 2035
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North America is the dominant region in the VDMS market, attributed to the early adoption of advanced technologies, the presence of major logistics and transportation companies, and robust infrastructure supporting technological integration. The region also benefits from a strong focus on operational efficiency and a competitive landscape that encourages continuous innovation in fleet management solutions. Conversely, Asia Pacific is identified as the fastest growing region, driven by rapid urbanization, burgeoning e-commerce industries, and increasing investments in infrastructure development. Emerging economies in this region are experiencing a significant rise in logistics activities and are actively seeking technology driven solutions to manage their expanding fleets and improve delivery networks. The growing awareness among businesses about the benefits of VDMS in optimizing operations and reducing costs also contributes to the accelerated growth in Asia Pacific. Significant market opportunities lie in the expansion of VDMS into new verticals such as field service management and public transportation, the development of specialized solutions for autonomous vehicles, and the increasing demand for subscription based VDMS models.
Within the market, the Fleet Management segment holds the largest share, underscoring its critical role in enabling businesses to effectively manage their vehicle fleets, from route planning and scheduling to maintenance and compliance. Leading players in this competitive landscape include Motive, Fleetio, CMT Group, Geotab, Lytx, TireCheck, Clever Devices, Banyan Technology, Trimble, and Routific. These companies are employing diverse strategies to maintain and expand their market presence, including product innovation, strategic partnerships and collaborations, mergers and acquisitions, and geographic expansion. They are investing heavily in research and development to introduce advanced features such as real-time analytics, IoT integration, and customizable dashboards. Furthermore, many key players are focusing on providing end-to-end solutions that cater to the comprehensive needs of various industries, from small and medium sized businesses to large enterprises, aiming to capture a wider customer base and drive market penetration.
Quick Stats
Market Size (2025):
USD 12.8 BillionProjected Market Size (2035):
USD 34.6 BillionLeading Segment:
Fleet Management (42.5% Share)Dominant Region (2025):
North America (36.8% Share)CAGR (2026-2035):
11.4%
What is Vehicle Dispatch Management System?
A Vehicle Dispatch Management System optimizes the allocation and tracking of a fleet. It centrally plans, schedules, and assigns vehicles and drivers to specific tasks or routes, considering factors like availability, skillsets, traffic, and delivery windows. The system facilitates real time communication, enabling dispatchers to monitor vehicle locations via GPS, receive status updates from drivers, and dynamically adjust assignments due to unforeseen events. This enhances operational efficiency, reduces fuel consumption, improves service delivery times, and optimizes resource utilization across various industries, from logistics and ride hailing to emergency services and field service operations.
What are the Trends in Global Vehicle Dispatch Management System Market
AI Powered Predictive Dispatch Optimization
Seamless Integration of Autonomous Fleets
Sustainable Last Mile Delivery Solutions
Hyperlocalized Demand Response Platforms
AI Powered Predictive Dispatch Optimization
AI powered predictive dispatch optimizes vehicle assignments using real time data. It forecasts demand, traffic, and vehicle availability, enabling proactive decision making. This minimizes empty runs, reduces fuel consumption, and improves delivery times, enhancing efficiency and customer satisfaction within global dispatch management systems.
Seamless Integration of Autonomous Fleets
Autonomous fleets are revolutionizing dispatch. Vehicles navigate, optimize routes, and communicate independently, streamlining operations. This integration reduces human intervention, enhances efficiency, and lowers operating costs. Real time data allows dynamic adjustments, ensuring seamless coordination for optimized delivery and service. The shift signifies a move towards fully automated, self organizing logistics systems, boosting reliability and speed in vehicle dispatch.
Sustainable Last Mile Delivery Solutions
Rising consumer demand for eco friendly deliveries drives the adoption of electric vehicles and cargo bikes for last mile logistics. Optimized routing, real time tracking, and efficient load management within dispatch systems minimize emissions and operational costs, improving urban air quality and sustainability for businesses.
Hyperlocalized Demand Response Platforms
Hyperlocalized demand response platforms integrate real time vehicle location and task data with energy grid requirements. These systems optimize dispatch by considering electricity prices and grid stability, dynamically adjusting vehicle charging and even discharging to balance energy demand. This trend enhances efficiency, reduces operational costs, and leverages vehicles as flexible energy assets.
What are the Key Drivers Shaping the Global Vehicle Dispatch Management System Market
Growing Demand for Real-time Visibility and Optimization in Logistics
Rapid Expansion of E-commerce and Last-Mile Delivery Services
Technological Advancements in AI, IoT, and Cloud-based Platforms
Increasing Focus on Operational Efficiency and Cost Reduction
Growing Demand for Real-time Visibility and Optimization in Logistics
Businesses increasingly require instant tracking of goods and vehicles to enhance supply chain efficiency. This demand for immediate insights into shipment status, location, and performance drives the adoption of advanced dispatch management systems. Real time data enables proactive issue resolution, optimized routes, and improved delivery accuracy, ultimately boosting operational speed and customer satisfaction.
Rapid Expansion of E-commerce and Last-Mile Delivery Services
The surge in online shopping necessitates efficient last mile delivery. This expansion of ecommerce and associated logistics creates immense demand for advanced vehicle dispatch systems. Businesses require optimized routing real time tracking and improved fleet utilization to meet customer expectations for quick deliveries. This directly fuels the adoption of global vehicle dispatch management solutions.
Technological Advancements in AI, IoT, and Cloud-based Platforms
AI, IoT, and cloud computing empower sophisticated dispatch systems. AI optimizes routes and predicts demand. IoT sensors provide real time vehicle data. Cloud platforms enable scalable, accessible management, integrating diverse data sources seamlessly. These advancements enhance efficiency, accuracy, and responsiveness in global vehicle dispatch, driving market growth and innovation.
Increasing Focus on Operational Efficiency and Cost Reduction
Businesses worldwide are intensely scrutinizing logistics to cut expenses and optimize resource utilization. Vehicle dispatch systems automate routing, scheduling, and real time tracking, eliminating manual errors and idle time. This direct cost saving and productivity boost is compelling companies to invest, seeking lean operations and stronger financial performance in their transport divisions.
Global Vehicle Dispatch Management System Market Restraints
Lack of Interoperability with Legacy Systems
Integrating new global vehicle dispatch management systems with existing older systems poses a significant challenge. These legacy systems often employ proprietary data formats and communication protocols, hindering seamless data exchange and real-time visibility. Modern solutions struggle to directly interface with these outdated technologies without extensive customization or middleware. This incompatibility leads to data silos, operational inefficiencies, and increased implementation costs, impeding the widespread adoption and full potential realization of advanced dispatch solutions across diverse fleets relying on established infrastructure.
High Initial Investment Costs
Developing and implementing a sophisticated global vehicle dispatch management system demands significant upfront capital. Businesses must allocate substantial funds for software licensing, hardware infrastructure, system integration, customization, and extensive staff training. This substantial initial outlay can be a major barrier, particularly for smaller enterprises or those with limited budgets, hindering their adoption despite the long term benefits. The high cost makes it difficult to justify the investment.
Global Vehicle Dispatch Management System Market Opportunities
E-commerce Boom and Field Service Digitalization Fueling Demand for Advanced Dispatch Systems
The global e-commerce boom necessitates highly optimized last mile delivery and logistics. Concurrently, the widespread digitalization of field service operations across diverse industries requires superior tools for technician scheduling, precise route planning, and real-time tracking. These powerful concurrent trends collectively create an immense opportunity for providers of sophisticated vehicle dispatch management systems. Businesses increasingly seek solutions that enhance operational efficiency, reduce costs, and significantly improve customer satisfaction through intelligent routing and dynamic resource allocation, truly driving market expansion for these innovative dispatch technologies.
AI & IoT Integration Driving Next-Generation Predictive Dispatch Management Solutions
AI and IoT integration is revolutionizing global vehicle dispatch management. By leveraging real time sensor data from IoT devices and powerful AI analytics, systems can predict demand, optimize routes, and anticipate potential delays before they occur. This empowers next generation predictive dispatch solutions, significantly enhancing operational efficiency, reducing costs, and improving customer satisfaction across diverse industry sectors. Companies adopting these proactive solutions gain a significant competitive edge in the rapidly evolving market landscape.
Global Vehicle Dispatch Management System Market Segmentation Analysis
Key Market Segments
By Deployment Type
- •On-Premise
- •Cloud-Based
- •Hybrid
By Application
- •Logistics Management
- •Freight Management
- •Fleet Management
- •Route Optimization
By End User
- •Transportation Companies
- •Retailers
- •Manufacturers
- •Food Services
By Features
- •Real-Time Tracking
- •Automated Dispatching
- •Reporting and Analytics
- •Customer Communication
Segment Share By Deployment Type
Share, By Deployment Type, 2025 (%)
- Cloud-Based
- On-Premise
- Hybrid

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Why is Fleet Management the leading application segment within the Global Vehicle Dispatch Management System Market?
The prominence of Fleet Management, capturing a significant share, is driven by the imperative for businesses to maximize operational efficiency and resource utilization for their vehicle assets. Companies across diverse industries rely on these systems for real time tracking, predictive maintenance, driver management, and compliance adherence. Its comprehensive capabilities directly address critical challenges like cost reduction, enhanced safety protocols, and improved service delivery, making it an indispensable tool for organizations with substantial vehicle fleets aiming for optimal performance and productivity gains.
How do different deployment types influence the adoption of Vehicle Dispatch Management Systems?
Deployment types profoundly impact market penetration, catering to varied organizational structures and IT preferences. Cloud based solutions are experiencing rapid growth due to their inherent scalability, lower initial investment, and accessibility from any location, appealing particularly to small to medium sized enterprises and those seeking agile operations. In contrast, on premise systems still hold appeal for larger corporations with stringent data security requirements or complex legacy infrastructures that necessitate full control over their dispatching software environment. Hybrid models offer a flexible compromise, blending the benefits of both.
What core features are driving the demand for advanced Vehicle Dispatch Management Systems?
The demand for these systems is increasingly shaped by essential features that provide actionable insights and streamlined processes. Real time tracking remains foundational, offering immediate visibility into vehicle locations and statuses. Automated dispatching significantly enhances efficiency by optimizing routes and assigning tasks without manual intervention, reducing errors and saving time. Robust reporting and analytics tools are crucial for performance evaluation and strategic decision making. Lastly, effective customer communication capabilities, such as automated notifications, are vital for improving service transparency and overall satisfaction.
What Regulatory and Policy Factors Shape the Global Vehicle Dispatch Management System Market
Global vehicle dispatch management systems navigate a multifaceted regulatory environment. Data privacy laws like GDPR and CCPA critically impact handling location and personal information, demanding robust compliance. Safety mandates, including electronic logging device requirements and vehicle telematics standards, dictate operational parameters and system design globally. Cross border operations contend with data localization rules and varying interoperability protocols. Competition policies monitor market concentration. Emerging ethical AI guidelines influence algorithmic dispatching fairness. Environmental policies encourage efficient routing and emissions tracking. Cybersecurity frameworks are crucial for protecting sensitive data. Adherence to diverse local licensing, operational permits, and consumer protection acts is paramount, shaping system functionality and deployment strategies across jurisdictions.
What New Technologies are Shaping Global Vehicle Dispatch Management System Market?
Innovations revolutionize global vehicle dispatch management. AI and machine learning are key, driving predictive analytics for demand forecasting and highly optimized routing, boosting operational efficiency. Real time IoT integration provides precise vehicle tracking, telematics data, and proactive maintenance insights. The rise of 5G connectivity enables seamless communication for autonomous vehicle integration and low latency data exchange, vital for future mobility. Cloud based platforms ensure scalability, global accessibility, and robust data management. Emerging technologies also focus on electric vehicle charging optimization, dynamic traffic prediction, and advanced last mile delivery solutions, transforming logistics with enhanced security and sustainability. This market experiences strong expansion.
Global Vehicle Dispatch Management System Market Regional Analysis
Global Vehicle Dispatch Management System Market
Trends, by Region

North America Market
Revenue Share, 2025
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North America leads the Vehicle Dispatch Management System market, holding a dominant 36.8% share. This is attributed to the region's early adoption of advanced logistics technologies and a robust transportation infrastructure. The strong presence of key market players, coupled with a high demand for optimized fleet management solutions across various industries like logistics, ride-sharing, and emergency services, fuels market growth. Stringent regulatory frameworks promoting efficiency and safety in transportation further bolster the adoption of these systems. The continuous drive for automation and real-time visibility also contributes significantly to North America's leading position.
Europe, a mature market, shows robust growth in the Vehicle Dispatch Management System (VDMS) sector, driven by stringent emission regulations and a strong focus on logistical efficiency. Western European nations, particularly Germany, UK, and France, lead in adoption due to their sophisticated transport infrastructure and high labor costs necessitating automation. Northern Europe follows closely, valuing optimization for environmental benefits. Southern and Eastern Europe are emerging rapidly, seeking cost-effective solutions to modernize their fleets and improve supply chain resilience, especially for last-mile delivery and e-commerce expansion. The region emphasizes integration with telematics and real-time tracking for predictive dispatch.
The Asia Pacific region is the fastest-growing market for Vehicle Dispatch Management Systems, exhibiting a robust CAGR of 14.2%. This surge is propelled by rapid urbanization, expanding logistics and e-commerce sectors, and increasing demand for efficient transportation solutions across emerging economies like China, India, and Southeast Asian nations. Technological advancements and government initiatives supporting smart city development further fuel market expansion. The growing ride-sharing industry and the need for optimized fleet management by logistics companies are key drivers. Local players and international vendors are actively investing to capture this burgeoning market, addressing diverse operational needs across the region.
Latin America’s VDSM market shows strong regional variances. Mexico and Brazil lead, driven by expanding e-commerce and logistics demand, with significant investments in last-mile delivery optimization. Argentina and Chile exhibit moderate growth, focused on fleet efficiency and real-time tracking. Central America and the Caribbean, while smaller, are gradually adopting cloud-based systems for improved operational visibility and cost reduction. The market is characterized by increasing adoption of SaaS solutions, addressing fragmented logistics infrastructure and aiming for enhanced dispatch efficiency, reduced transit times, and better resource utilization across diverse regional economies. Localized challenges include infrastructure limitations and varying regulatory landscapes.
The MEA region is experiencing significant growth in the Vehicle Dispatch Management System market, driven by increased urbanization, smart city initiatives, and the rise of e-commerce. South Africa and GCC countries lead in adopting advanced fleet management solutions for logistics and public transport. The expanding ride-hailing sector and demand for optimized last-mile delivery further accelerate market penetration. Challenges include infrastructure disparities and varying regulatory landscapes, but increasing investment in technological upgrades and digital transformation across the region's transport and logistics sectors are strong growth catalysts. Geopolitical stability variations also influence adoption rates.
Top Countries Overview
The United States is a significant market for global vehicle dispatch management systems, driven by logistics and transportation demands. Technology adoption and a large fleet contribute to its prominence, attracting both domestic and international providers for market expansion.
China is a pivotal market for global vehicle dispatch management systems. Its vast logistics network and rapid urbanization drive demand for advanced solutions. Domestic tech giants compete with international providers, focusing on AI and IoT integration to optimize fleet operations and enhance real time tracking capabilities across diverse industries.
India is a burgeoning market for Global Vehicle Dispatch Management Systems, driven by rapid urbanization and e-commerce growth. Local providers and international players are expanding their presence, catering to logistics, transportation, and last mile delivery services. The market sees increasing adoption of AI and IoT for optimized dispatching, enhancing efficiency across diverse industries.
Impact of Geopolitical and Macroeconomic Factors
Geopolitical tensions escalate due to territorial disputes in Southeast Asia, disrupting global supply chains for semiconductors and specialized electronic components crucial for advanced dispatch systems. Regulatory fragmentation across emerging markets, with varying data privacy laws and infrastructure standards, complicates the uniform deployment and scaling of cloud based fleet management solutions. Cyber security threats from state sponsored actors targeting critical infrastructure, including logistics networks, prompt increased investment in resilient and secure dispatch platforms.
Macroeconomic shifts see fluctuating fuel prices driven by OPEC+ policies and geopolitical instability in the Middle East, impacting operational costs for vehicle fleets and driving demand for efficient route optimization. Inflationary pressures influence component costs and labor, affecting profitability for system providers and forcing price adjustments. Interest rate hikes make capital expenditure for new fleet management technologies more expensive, potentially slowing adoption among smaller logistics companies.
Recent Developments
- March 2025
Motive (formerly KeepTruckin) launched an advanced AI-powered route optimization module integrated directly into its existing dispatch platform. This new feature leverages machine learning to predict traffic patterns and driver availability, offering dynamic real-time adjustments to dispatchers for improved efficiency.
- January 2025
Fleetio announced a strategic partnership with TireCheck to integrate real-time tire pressure and temperature monitoring data directly into Fleetio's vehicle maintenance and dispatch dashboard. This collaboration aims to provide dispatchers and maintenance teams with proactive alerts, reducing roadside breakdowns and optimizing fuel consumption.
- November 2024
Trimble acquired a specialized startup focused on last-mile delivery optimization software, further enhancing its capabilities in complex urban dispatch scenarios. This acquisition will allow Trimble to offer more granular control and prediction for high-density delivery routes, a growing segment of the global market.
- April 2025
Geotab introduced a new 'Green Dispatch' initiative, incorporating electric vehicle (EV) charging station availability and optimal charging schedules directly into its dispatch algorithms. This strategic move aims to support fleets transitioning to EVs by making their dispatch operations more efficient and sustainable.
- February 2025
Routific unveiled a new API designed for seamless integration with enterprise resource planning (ERP) systems, allowing for direct order import and status updates from a centralized business platform. This product launch aims to streamline workflows for larger organizations by reducing manual data entry and improving data consistency between systems.
Key Players Analysis
The global Vehicle Dispatch Management System market features key players like Motive and Fleetio offering comprehensive fleet management and dispatch solutions, often leveraging telematics and cloud based platforms. Geotab and Lytx specialize in advanced safety and vehicle tracking technologies crucial for efficient dispatch, while CMT Group provides robust mobile data terminals. Trimble is a dominant force with its comprehensive transportation management suite. Strategic initiatives include enhancing AI driven routing, real time tracking, and data analytics to optimize driver allocation and delivery schedules. The market growth is driven by increasing demand for operational efficiency, safety compliance, and the growing complexity of logistics. Companies like Routific focus on optimizing delivery routes, while TireCheck addresses fleet maintenance, further contributing to a holistic dispatch management ecosystem.
List of Key Companies:
- Motive
- Fleetio
- CMT Group
- Geotab
- Lytx
- TireCheck
- Clever Devices
- Banyan Technology
- Trimble
- Routific
- Omnicomm
- Fleet Complete
- Samsara
- Teletrac Navman
- Verizon Connect
- Zubie
Report Scope and Segmentation
| Report Component | Description |
|---|---|
| Market Size (2025) | USD 12.8 Billion |
| Forecast Value (2035) | USD 34.6 Billion |
| CAGR (2026-2035) | 11.4% |
| Base Year | 2025 |
| Historical Period | 2020-2025 |
| Forecast Period | 2026-2035 |
| Segments Covered |
|
| Regional Analysis |
|
Table of Contents:
List of Figures
List of Tables
Table 1: Global Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Deployment Type, 2020-2035
Table 2: Global Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Application, 2020-2035
Table 3: Global Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by End User, 2020-2035
Table 4: Global Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Features, 2020-2035
Table 5: Global Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Region, 2020-2035
Table 6: North America Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Deployment Type, 2020-2035
Table 7: North America Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Application, 2020-2035
Table 8: North America Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by End User, 2020-2035
Table 9: North America Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Features, 2020-2035
Table 10: North America Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Country, 2020-2035
Table 11: Europe Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Deployment Type, 2020-2035
Table 12: Europe Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Application, 2020-2035
Table 13: Europe Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by End User, 2020-2035
Table 14: Europe Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Features, 2020-2035
Table 15: Europe Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Country/ Sub-region, 2020-2035
Table 16: Asia Pacific Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Deployment Type, 2020-2035
Table 17: Asia Pacific Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Application, 2020-2035
Table 18: Asia Pacific Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by End User, 2020-2035
Table 19: Asia Pacific Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Features, 2020-2035
Table 20: Asia Pacific Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Country/ Sub-region, 2020-2035
Table 21: Latin America Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Deployment Type, 2020-2035
Table 22: Latin America Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Application, 2020-2035
Table 23: Latin America Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by End User, 2020-2035
Table 24: Latin America Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Features, 2020-2035
Table 25: Latin America Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Country/ Sub-region, 2020-2035
Table 26: Middle East & Africa Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Deployment Type, 2020-2035
Table 27: Middle East & Africa Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Application, 2020-2035
Table 28: Middle East & Africa Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by End User, 2020-2035
Table 29: Middle East & Africa Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Features, 2020-2035
Table 30: Middle East & Africa Vehicle Dispatch Management System Market Revenue (USD billion) Forecast, by Country/ Sub-region, 2020-2035
